IT SmartFlex – your solution for digital development

of telecommunications, self-services, Big Data, IoT, CRM and cloud services

Products and Solutions

SmartFlex Core

SmartFlex Core image
SmartFlex Core is a flexible microservices architecture that enables the rapid creation of new digital services with enterprise-grade reliability and performance. SmartFlex Core allows for fast configuration, modification, and scaling of solutions.

This platform empowers businesses to quickly deploy new services, adapt to market and technological changes, while maintaining stability and high quality.
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SmartFlex CRM

SmartFlex CRM image
SmartFlex CRM is a comprehensive customer relationship management solution built on the SmartFlex Core platform.
This solution offers built-in telephony functions and out-of-the-box core processes tailored for telecom operators. SmartFlex CRM helps operators efficiently manage customer inquiries, enhance user interactions, and quickly respond to their needs. With integrated telephony capabilities, the CRM provides a unified interface for handling communications, managing subscriber data, and improving the overall customer experience.
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SmartFlex USSD

SmartFlex USSD image
SmartFlex USSD is an additional feature of the SmartFlex Core platform that enables integration with the signaling network for managing USSD services.
The platform provides extensive configuration capabilities for setting up various USSD logics, allowing operators to create interactive solutions for subscribers, such as informational services, service management, tariff activation, and more. SmartFlex USSD ensures easy integration and scalability, making the process of configuring and managing USSD services highly efficient.
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MyVodafone

MyVodafone image
MyVodafone is a convenient mobile app for Vodafone subscribers that enables easy and quick management of their services. With it, users can check their balance, change plans, activate additional services, get support, and much more.
MyVodafone provides full control over the subscriber’s account, allowing them to manage their telecom services anytime and from anywhere. Its intuitive interface ensures a simple and comfortable user experience.
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OBM/Telescope

OBM/Telescope image
OBM/Telescope is a powerful communication solution for telecom operators, built on the SmartFlex Core platform. It enables the sending of mass, event-triggered, or targeted messages through SMS, RCS, email, and Viber.
This platform helps operators efficiently engage with subscribers, leveraging multiple communication channels for personalized approaches and automated marketing campaigns. OBM/Telescope provides a high level of flexibility in managing communications and enhances the effectiveness of customer engagement.
telescope.ua
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AI assistants

AI assistants image
AI Assistants is a set of tools that enables the creation of intelligent assistants for enterprise companies, taking into account information security requirements, internal infrastructure, and knowledge bases.

AI Assistants offers ready-made solutions for call center operators, helping to automate customer interactions and reduce the load on live operators. There are also solutions for internal communications, such as "Ask HR," allowing employees to easily get answers to questions related to HR processes. These assistants are tailored to meet the specific needs of enterprises and support integration with existing systems.
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BeKind

BeKind image
BeKind is a charitable platform designed for convenient and transparent interactions between donors and charitable organizations. The platform allows users to make donations, track their contributions, and participate in socially important initiatives. BeKind is focused on supporting various projects in health, education, environmental causes, and other socially beneficial areas. With an intuitive interface, the platform makes it easy to find and support charitable actions, promoting greater engagement in philanthropy.
bekind.ua

SmartFlex Core

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SmartFlex Core is a flexible microservices architecture that enables the rapid creation of new digital services with enterprise-grade reliability and performance. SmartFlex Core allows for fast configuration, modification, and scaling of solutions.

This platform empowers businesses to quickly deploy new services, adapt to market and technological changes, while maintaining stability and high quality.
SmartFlex Core image

SmartFlex CRM

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SmartFlex CRM is a comprehensive customer relationship management solution built on the SmartFlex Core platform.
This solution offers built-in telephony functions and out-of-the-box core processes tailored for telecom operators. SmartFlex CRM helps operators efficiently manage customer inquiries, enhance user interactions, and quickly respond to their needs. With integrated telephony capabilities, the CRM provides a unified interface for handling communications, managing subscriber data, and improving the overall customer experience.
SmartFlex CRM image

SmartFlex USSD

toggle block expand
SmartFlex USSD is an additional feature of the SmartFlex Core platform that enables integration with the signaling network for managing USSD services.
The platform provides extensive configuration capabilities for setting up various USSD logics, allowing operators to create interactive solutions for subscribers, such as informational services, service management, tariff activation, and more. SmartFlex USSD ensures easy integration and scalability, making the process of configuring and managing USSD services highly efficient.
SmartFlex USSD image

MyVodafone

toggle block expand
MyVodafone is a convenient mobile app for Vodafone subscribers that enables easy and quick management of their services. With it, users can check their balance, change plans, activate additional services, get support, and much more.
MyVodafone provides full control over the subscriber’s account, allowing them to manage their telecom services anytime and from anywhere. Its intuitive interface ensures a simple and comfortable user experience.
MyVodafone image

OBM/Telescope

toggle block expand
OBM/Telescope is a powerful communication solution for telecom operators, built on the SmartFlex Core platform. It enables the sending of mass, event-triggered, or targeted messages through SMS, RCS, email, and Viber.
This platform helps operators efficiently engage with subscribers, leveraging multiple communication channels for personalized approaches and automated marketing campaigns. OBM/Telescope provides a high level of flexibility in managing communications and enhances the effectiveness of customer engagement.

AI assistants

toggle block expand
AI Assistants is a set of tools that enables the creation of intelligent assistants for enterprise companies, taking into account information security requirements, internal infrastructure, and knowledge bases.

AI Assistants offers ready-made solutions for call center operators, helping to automate customer interactions and reduce the load on live operators. There are also solutions for internal communications, such as "Ask HR," allowing employees to easily get answers to questions related to HR processes. These assistants are tailored to meet the specific needs of enterprises and support integration with existing systems.
AI assistants image

BeKind

BeKind is a charitable platform designed for convenient and transparent interactions between donors and charitable organizations. The platform allows users to make donations, track their contributions, and participate in socially important initiatives. BeKind is focused on supporting various projects in health, education, environmental causes, and other socially beneficial areas. With an intuitive interface, the platform makes it easy to find and support charitable actions, promoting greater engagement in philanthropy.
Values
At IT SmartFlex, we are guided by the following core values:
What we do today determines our tomorrow
Responsibility
Human-Centric Approach
People are our most valuable asset
Together, we can achieve great things
Unity
Trust
Ask, listen, act, and trust
Act decisively and achieve results
Courage

About Us

IT SmartFlex is an exclusive developer of IT solutions for Vodafone Ukraine, a partner company of high-tech telecommunications operator Vodafone Global. IT SmartFlex develops a digital ecosystem based on the Vodafone Ukraine network and develops products for external customers. We work in areas such as Big Data, M2M, FinTech, etc.

Employees

250+

Employees

years

5+

Years on the market

projects

100+

Successful projects

Team

Our work thrives when our team thrives

Technological radar of R&D direction

We use cutting-edge technologies to build products that handle the highest loads. Thousands of transactions and tens of thousands of events per second.

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IT SmartFlex team

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